Residential, Corporate, and Hotel Concierge Security Guards
Concierge security guards are experienced security professionals with additional customer assistance and crisis management training.
They provide high-level customer service while also controlling access and security.
By delivering security with style, concierge security guards quickly become a key asset by enhancing business reputations in various settings:
- Consulates, embassies, and civil buildings
- Hotels and high-class leisure resorts
- Corporate office foyers and receptions
- Luxury apartment complex foyers
- Banking and financial institutions
To discuss your concierge security requirements, complete the contact form below and receive free advice and a no-obligation quote.
Visitor Assistance
Emergency Response
Transport Arrangements
Security Management
Keys and Access Control
About Our Concierge Security Services
Role Development
Security Guards Europe is a key component of the worldwide Risk Global Management security group. With international resources and the backing of a company with over 30 years of security industry experience, we have spent many years defining and developing the concierge/security hybrid role.
We have developed this role as part of our continuous drive to find innovative and effective security solutions and provide our customers with improved service at reduced cost.
Summary of Duties
- Greeting and welcoming visitors, clients, and guests
- Answering questions, providing assistance, and information
- Access control through ID, baggage, and scheduling checks
- Management of key and card access and front-of-house systems
- Night desk and reception duties
- Managing onsite security guards and patrols
- Liaising with internal staff teams
- Monitoring CCTV and alarm systems—responding to alerts
- Arranging transport and airport transfers for guests
- Administering first aid
- Acting as the duty fire safety officer, managing emergency evacuations
Enhanced Services
Concierge security specialists from SGE provide a first-class service, improving your visitor experience and enhancing your business reputation. You get peace of mind knowing that safety and security are being taken care of by security professionals of the highest calibre.
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Our Locations
If you cannot find your location, it does not mean that we are unable to help. Give us a call or fill out the contact form. We add new locations regularly, and as a flexible and agile security company, we always try to meet the demand for professional close protection security wherever it comes from.
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Contact our Security Team.
Security Guards Europe has been creating tailored security services for businesses and private individuals for over 20 years.
After countless successful security projects, we have gained unrivalled experience while establishing our company as a prominent full-service security agency with a presence right across Europe.
We offer a free, no-obligation initial security audit and quote because we are confident that the value and efficacy of our services speak for themselves.
To get in touch, please complete the contact form, and we will get back to you as soon as possible.
Concierge Security Frequently Asked Questions
Hotel concierge security is an important service that combines the traditional role of a concierge with security training, ensuring a safe and comfortable experience in many different environments. Concierge security officers manage access, monitor CCTV, fire panels, and alarm systems, and respond to security incidents and emergencies.
Staff trained to deal with security and emergency situations while also carrying out their regular duties means that overall the safety of visitors, guests, and staff is improved dramatically. By combining these roles, we can improve the efficiency of any business front-of-house operation, providing a stronger link between safety and security and, in many cases, increasing value and return on investment.
Our concierges are first and foremost accredited security professionals who go on to receive specialised training in customer service skills, first aid, crisis management, and emergency response. Our concierge security professionals also learn to operate all modern security tools and technologies, such as CCTV cameras, and access control systems, as well as liaising with and reporting back to internal teams.